These quick messages alert the user that a call is waiting and offers a choice of four responses via PC or through pressing a soft key on the telephone. Using the UC Clients quick message function, an operator can send a personalised message to a users PC or directly to a multi-line display telephone, even if they are on a call. Simply using the left or right click or drag and drop to do a multitude of functions such as hold, transfer, conference, enhanced park, page, etc. The operator is presented with caller information and handles the call by clicking on that window. For operators, when a call is received, a pop-up window displays on screen. The video below gives a brief overview of the Unified Communications Client available on the NEC SV9100 telephone system.īy providing attendant console features directly on your operators PC, it allows them to work more efficiently by giving them the ability to transfer and manage calls on screen through an intuitive graphical user interface (GUI). With just a few clicks of the mouse, UC Client allows your workers to get more done in less time by providing them easy access to features such as speed dialing, call management and contact lookup. NECs UC Client offers you a wide range of capabilities from managing communications on desktop personal computers (PCs) to CRM Integration, and enhanced presence to placing a complete attendant console right on an operators PC. NECs UC Suite Client provides an easy and cost effective way for your organisation to implement unified communications functionality. NEC SV9100 UC Suite Downloads Unified Communications Client NECs UC Suite is a unified communications solution designed specifically for the NEC SV9100 Telephone systems that enhances an organisations efficiency and productivity.
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